CPA Firm Client Testimonials
For more than 70 years, we have dedicated ourselves to providing exceptional service and expertise to our clients. We have earned our reputation for integrity by ensuring clients receive the highest quality work and attention. Through expertise, timely responses and deliverables, support, communication, and respect, Walthall employees are committed to our purpose to empower our clients to succeed with our trust, insight, and solutions.
Our client service practices include returning phone calls and emails the same day, completing client work on a timely basis, taking joint responsibility for transferred work, and doing everything possible to ensure the client is served best.
Walthall values the client feedback provided through our online performance survey. Our 2016 survey results indicate that 99 percent of our respondents said Walthall met or exceeded their expectations in the overall quality and performance of our services.
See what our clients have to say in our CPA firm client testimonials:
Walthall acquired the CPA firm I had beenvery happy with for decades. I am just as happy with Walthall. My advisers take the same personal interest in their clients. Everyone is friendly and prompt to respond to your needs. They are reliable and seem to care about their clients.
The team at Walthall has given us nothing less than excellent service and guidance in financial record keeping. They do not treat me like other CPA firms do – as a number! Please continue the excellent help and guidance.
As long term customers (almost 40 years), we have always felt valued. We are very pleased with the service provided.
Excellent service and sound advice. Our accountant is professional and client centric. We know we get a thorough and accurate result.
- Creative Benefit Strategies
Our team has always provided us with the advice and services that we need. Walthall gives us personalized, expert advice and services at a competitive price
- HAD Inc.
Our CPA gets right back to us and provides great communication. He is also very knowledgeable. In fact, everyone is friendly and prompt to respond to our needs. I also like that your office is nearby.
- Jimi Corporation
I had been with Frank, Seringer & Chaney for more than 20 years. I was a little hesitant about the transition to Walthall. However, I have been very pleased with my CPA and the support staff. They did a very good job on my personal and corporation returns as well in helping with other matters. The continuation with Walthall has been beneficial.
Prompt, courteous, competent services with personal attention from my CPA. I am confident in Walthall’s services, which is why there is longevity in this client relationship.”
- Jacobs Financial Services Agency, Inc.
We enjoy very reliable service, great help, and excellent quality advice.
- Belden-Hutter, Inc.
Excellent professionals. I appreciate our relationship and their excellent knowledge and insight into IRS procedures.
I like the excellent service and fast response via email or phone. My CPA has been fantastic to deal with for the last several years. Even though we wind up not getting our information from the K1 until the very last minute, our taxes and advice have always been prompt and accurate.
- The Galen Foundation
I have been with Walthall since I started filing taxes! Filling business or personal taxes has always been completely hassle-free.
- Keller Williams Realty of Greater Cleveland
I trust that my CPA always thinks about my outcomes and positions me in the safest and most cost effective tax plan. He is a great guy. Even in challenging situations, he is a big asset!
I appreciate that my accountant is extremely conscientious and thorough. We are very confident in Walthall’s expertise.
- Hartland & Co.
For more than 20 years, my adviser has been helpful, attentive, and solid!
- previously with CTRAC
We used Walthall as our business CPA for many years, up through the sale of our company. Our CPA was intricately and proactively involved in the entire sale and post-sale process. We continue to use him for our personal returns. He is simply fantastic to work with.
My accountants are truly customer oriented, which is hard to find these days. I get really great service!
We have a great working relationship with our CPA. My wife and I trust him. He is very professional and caring!
- Video to Life Productions
I did an inventory this year, so I was delaying putting together my taxes. I was a little worried that I was getting close to the filing date. I was relieved to see my return was done well before the tax filing date!
- Burge Family Farms
Everyone at Walthall is accessible, reliable, and personable. They are always ready to answer questions!
I have been a client for more than 20 years with a firm that Walthall acquired. Although we now live outside Ohio, the ownership transition was seamless!
Great personal service at a fair price. I always feel that they are looking out for my best interest.
I have great confidence in my CPA. He is very professional yet approachable. I feel at ease talking to him.
Walthall CPAs are efficient and have the tax expertise that allows clients to plan their year, stay current on tax payments, and save where legally possible. I appreciate their obvious tax knowledge and their willingness and ability to explain things when necessary.
We are very happy with responsiveness and expertise of our CPA. We feel that he has our best interest in mind, and he gives excellent advice. One time we requested a set of certified financials that we needed in a hurry to satisfy contract requirements for a large project. Our accountant rearranged his week, came in to our office early, and coordinated with others at Walthall to accommodate our request. They even delivered ahead of schedule. We really appreciated that.
Joseph Boni, CFO
- Forging Industry Association
For more than 10 years, we have had a great relationship and a great team of professionals from Walthall CPAs. This is truly a value-added engagement with excellent client service.
- Executive Director, Cleveland Children's Museum
We chose Walthall, and have continued with them, because of their deep understanding and accounting knowledge of the nonprofit industry. We can go to them with any question and they are always fair and honest about our accounting procedures and practice. They really are part of the Cleveland Children’s Museum team. We rely on Walthall to ensure we are in compliance and can count on them for counsel and sound accounting advice.
- Executive Assistant, Midtown Cleveland
As a nonprofit organization, we are always cost conscious. We used to quote our audit services every three years. Since we went with Walthall, we have received quality audits at an affordable price. In fact, due to our satisfaction with their services over the last several years, we now have a multi-year contract with the firm.
Our organization has many complex situations that arise throughout the year that require research and expertise. Our team always responds quickly and proficiently. They have always been available, even on short notice, to attend a meeting or participate in a conference call. The professionals are always prepared to answer critical questions for our organization.
I am always treated as an important client. Even though preparing for an audit is stressful, once the process starts with my professional team, the stress goes away. My entire team knows our organization and understands the complexity of it. They take the time to learn what we are all about, and focus on helping us make financial decisions that are in the best interest of our organization.
Furthermore, we also appreciate the fact that Walthall always supports our organization in other capacities throughout the year.
Anthony J. DiVita, III
- DiGioia-Suburban Excavating, LLC
I have been a client of Walthall,for more than 25 years at several different companies. Wherever I have been, the partners and staff have taken the time to understand the company, and in doing so, have been able to give sound business advice. That, I believe, is their biggest strength – knowing their clients, and responding to their needs.
- Cleveland Ignition
We have been a client for 45 years, both personally and for our business, through good times and bad. The wide range of services, help, and advice from the dedicated Walthall people keep us on track through these changing times.
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